Readmissions can rack up penalties
Health systems are not optimized to manage patients’ care once they leave the hospital. Increasingly, these systems are being held responsible for patient readmissions and excess days of acute care (EDAC).
At-home recovery success rates can result in penalties — or rewards — for health systems, depending on approach. That’s where Laguna can help.
readmission reduction achieved by Laguna in a clinical trial
With Laguna, health systems can enable a smooth transition to at-home recovery, knowing that patients have access to experts and resources to guide them through their recovery journey.
We provide patients the tools necessary to recover at home by identifying each member’s unique recovery barriers and offering personalized plans to help them heal.
of patients suffer from depression or anxiety after a hospitalization
Navigating anxiety, depression, or caregiver conflicts
Proper nutrition access and home preparation
Treating loneliness and readiness to change
Transportation to appointments or ability to pay for medications
Laguna helps individual members while expanding capabilities within health systems, helping everyone get the care they need.
of eligible patients engaged with Laguna vs 7% with traditional Transition Care Management (TCM) models
Lower readmission rates and improve hospital financial performance. Read report
Augment existing outpatient care systems with better transitional care management
Improve Medicare and health plan metrics to capture financial incentives and TCM reimbursements
Reduced readmissions keep patients out of the hospital, reserving capacity for COVID-19
Laguna gives patients the continuity they need when transitioning from the hospital to at-home recovery.
Laguna delivers comprehensive and value-based solutions powered by data, digital tools, and personalized support.
Leaving the hospital is highly stressful, which can lead to costly health outcomes and negative patient experiences. We work as an extension, not a replacement, to the treating providers.
We provide transitional care management at scale, which is also reimbursable by payers.
Laguna guides patients through their recovery by matching members with a dedicated team of specialized recovery experts, nurses, and behavioral health professionals. Our services include a digital health app and recovery coaches that are available 24/7 via chat, telephone or video.
Payments are made through existing claims infrastructure.
Yes. Laguna original protocols ongoing support is created by behavioral health clinicians, nurses, and physicians.
While Laguna is there to support patients through whatever recovery adversity they face, in case of a medical or psychiatric emergency, we direct members to call 911 or go to their nearest emergency room.
Laguna's business model aligns with members outcomes. Key performance metrics include: lower readmissions, depression score, and utilization.
Laguna is available throughout the United States and offers recovery services in English and Spanish.
Get in touch to find out how to improve recovery and save costs.