Build with Purpose

Laguna is a digital-first home recovery platform that leverages digital care and multi-disciplinary clinicians to reduce costly readmissions and shorten recovery time for our members. Laguna ensures successful post-hospitalization recovery by combining data, digital care tools, and proven behavioral health interventions to radically reduce negative outcomes. From employers to health plans to providers, the entire healthcare ecosystem now has the ability to ensure every patient recovers with confidence. To learn more about Laguna, visit www.lagunahealth.com.

As a coach, you will be assigned a panel of members that you will “own” throughout Laguna’s post-hospitalization program. You will be responsible for engaging members, assessing their barriers to recovery, identifying and implementing timely interventions, and supporting them throughout their recovery journey. You will be their guide on this recovery journey, providing your skills/talents when they need it, and how they need it. To aid you in this mission, Laguna has assembled a team of world class technologists and clinical leaders to ensure that the member and you have the tools, technology and support you need at every step of the member journey.

Responsibilities:

• Provide virtual coaching to a panel of Laguna members via phone, SMS/text, video, and chat
• Assist members with understanding, navigating and following their hospital provided discharge plan, including appointments, medications, labs and other critical instructions
• Build genuine trusting relationships through empathetic listening and other techniques
• Leverage behavioral psychology techniques to motivate members to change their behavior in order to improve their recovery
• Set daily, weekly and monthly goals/tasks for members to complete, and “nudge” them throughout their journey while providing support
• Provide timely and thoughtful engagement during critical periods at the hospital such as during the admission and discharge processes
• Capture member plans of care and relevant notes within Laguna’s case management “Harmony” tool, assess trends, and plan follow-up
• Encourage and monitor the utilization of Laguna’s member app for feedback on mood goal/task completion, barriers to recovery and other pertinent information
• Engage the member’s care circle (ex. Spouse, children) in their recovery journey and leverage them for support in the home
• Refer members to community resources and/or outpatient care as needed
• Escalate medical and behavioral red flags to Laguna’s clinical leadership for timely intervention
• Perform regular standardized assessments/screenings (ex. PHQ, GAD)
• Provide input to Laguna’s product, clinical and operational leadership on future capability roadmaps
• Participate in weekly quality meetings to review cases and identify opportunities for improvement

Required Qualifications:

• An obsession with helping improve the emotional and physical well-being of others.
• Masters level mental health professional
• 7+ years of relevant experience working within a health system, health plan, patient navigation, case or care management organization
• Experience owning/managing a panel of patients/members
• Trained in behavioral psychology techniques (ex. Reflection of feelings, etc.)
• Expert communication and empathic skills
• Ability to thrive and stay connected in a pure remote/virtual work environment
• Passion for technology and leveraging it to provide better care
• Independent self-starter that excels in fast-paced environments
• Familiarity with medical terminology including diagnoses, medications, etc.

Preferred Qualifications:

• Licensed Clinical Social Worker (LCSW)
• Experience working in a digital health startup
• Experience working remotely
• Experience working in global and/or multicultural teams
• Spanish fluency (spoken)

To apply and join our mission to help people recover with confidence, please send your resume to careers@lagunahealth.com

Hi! We are Laguna, we are a digital health start-up, based in Tel-Aviv.

We are a company of visionaries, who are on a mission to build meaningful products and assure people fully recover.

We modernize home recovery by building the “Waze of recovery”- a personalized recovery journey app, providing step-by-step guidance that is refined over the course of treatment to meet a member’s evolving individual recovery needs.

This is achieved through our data analytics engine that provides real-time insights to coaches and guidance for ideal recovery.

Our members can choose between a fully digital and personalized recovery journey or interact with live expert recovery coaches via text, telephone, or video.

We have offices in Tel Aviv and the US, We raised $7M in funding from top VCs, are already live with customers, and launched less than a year ago!

If you want to make an impact and change people’s lives, if you want to build with purpose, then you are exactly the sort of person we’re looking for!

In this role you will:

• Take part in the design and implementation of our products and architecture, playing a major role in the company’s success.
• Own features end-to-end, from design and development to production.
• Develop and maintain an overall system understanding and excellent hands-on development skills needed for building cloud-native applications.
• Apply software engineering best practices in order to continuously improve the quality of our codebase and Laguna’s velocity.
• Collaborate with team members and colleagues to solve problems and overcome design challenges.

About You:

• 5+ years of experience with modern programming languages.
• Experience working with a modern web framework (React/ Vue / Angular / Svelte).
• Experience working with React Native – big advantage.
• Proven experience in server-side Node.js or Python.
• Ability to take a feature from start to finish: design, implement, test, release, and successfully deploy in production.
• Deep understanding of strong fundamentals: object-oriented design, data structures systems, and application programming.
• Experience with software engineering best practices and methodologies: testing, code reviews, and clean-code, etc.
• Team player, can-do attitude.

Nice to have:

• Practical knowledge of hands-on work in a Cloud environment.
• Experience with implementation of mobile-responsive UI.
• Experience with GraphQL.
• Experience with testing frameworks, such as – Cypress, Jest, Detox.

To apply, send your resume or LinkedIn profile to careers@getlaguna.com

Hi! We are Laguna, we are a digital health start-up, based in Tel-Aviv.

We are a company of visionaries, who are on a mission to build meaningful products and assure people fully recover.

We modernize home recovery by building the “Waze of recovery”- a personalized recovery journey app, providing step-by-step guidance that is refined over the course of treatment to meet a member’s evolving individual recovery needs.

This is achieved through our data analytics engine that provides real-time insights to coaches and guidance for ideal recovery.

Our members can choose between a fully digital and personalized recovery journey or interact with live expert recovery coaches via text, telephone, or video.

We have offices in Tel Aviv and the US, We raised $7M in funding from top VCs, are already live with customers, and launched less than a year ago!

If you want to make an impact and change people’s lives, if you want to build with purpose, then you are exactly the sort of person we’re looking for!

In this role you will:

• Take part in the design and implementation of our products and architecture, playing a major role in the company’s success.
• Own features from design and development to production.
• Develop an overall system understanding and excellent hands-on development skills needed for building cloud-native applications.
• Apply software engineering best practices in order to continuously improve the quality of our codebase and Laguna’s velocity.
• Collaborate with team members and colleagues to solve problems and overcome design challenges.

About You

• 3+ years of proven experience in Frontend development.
• Experience working with a modern web framework (React / Vue / Angular / Svelte).
• Experience working with React Native – big advantage.
• Deep experience and understanding of Javascript, CSS & HTML5.
• Ability to write clear, high-quality code for UI components.
• Deep knowledge and understanding of frontend architecture and experience in building large-scale web applications.
• Ability to take a feature from start to finish: design, implement, test, release and successfully deploy in production.
• Experience with software engineering best practices and methodologies: testing, code reviews, and clean-code, etc.
• Team player, can-do attitude.

Nice to have:

• Experience in working with cypress framework.
• Experience with implementation of mobile-responsive UI.
• Experience with testing frameworks, such as – Cypress, Jest, Detox.

To apply, send your resume or LinkedIn profile to careers@getlaguna.com

Hi! We are Laguna, we are a digital health start-up, based in Tel-Aviv.

We are a company of visionaries, who are on a mission to build meaningful products and assure people fully recover.

We modernize home recovery by building the “Waze of recovery”- a personalized recovery journey app, providing step-by-step guidance that is refined over the course of treatment to meet a member’s evolving individual recovery needs.

This is achieved through our data analytics engine that provides real-time insights to coaches and guidance for ideal recovery.

Our members can choose between a fully digital and personalized recovery journey or interact with live expert recovery coaches via text, telephone, or video.

We have offices in Tel Aviv and the US, We raised $7M in funding from top VCs, are already live with customers, and launched less than a year ago!

If you want to make an impact and change people’s lives, if you want to build with purpose, then you are exactly the sort of person we’re looking for!

In this role you will:

• Take part in the design and implementation of our products and architecture, playing a major role in the company’s success.
• Own features end-to-end, from design and development to production.
• Develop an overall system understanding and excellent hands-on development skills needed for building cloud-native applications.
• Apply software engineering best practices in order to continuously improve the quality of our codebase and Laguna’s velocity.
• Collaborate with team members and colleagues to solve problems and overcome design challenges.

About You:

• 5+ years of experience with modern programming languages.
• 2+ years of substantial experience in server-side Node.js or Python.
• Ability to take a feature from start to finish: design, implement, test, release, and successfully deploy in production.
• Deep understanding of strong fundamentals: object-oriented design, data structures systems, applications programming, and multithreading programming.
• Experience with software engineering best practices and methodologies: testing, code reviews, and clean-code, etc.
• Team player, can-do attitude.

Nice to have:

•  Practical knowledge of hands-on work in a Cloud environment.
• Experience with Microservices and container technology (e.g. Docker, K8S) in large-scale distributed systems.

To apply, send your resume or LinkedIn profile to careers@getlaguna.com