Contextual care management, powered by AI

Built to help care managers identify risk barriers and intervene automatically — before costs add up.

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Impact

Proven to help care managers thrive

Enable clinical and non-clinical staff to scale their member engagement and impact, while delivering better care and lowering costs.

  • 50

    Cost savings in randomized clinical trial with 400+ patients (2021)

  • 4600

    Laguna’s cost savings in the first month

  • 10

    Productivity increase compared with traditional care management

Solution

Technology that transforms care management

Built on a proven contextual care model, Laguna’s AI engine integrates medical plans with social, behavioral, and emotional factors to help members recover and thrive.

  • Eliminate time-consuming work

    Natural Language Processing (NLP) transcribes and analyzes member communications automatically, capturing every important detail.

  • Uncover barriers and red flags instantly

    Laguna’s AI-powered Care Engine identifies contextual barriers and medical red flags, so care managers can focus where it’s needed.

  • Adapt care plans to life context

    When new barriers arise, Laguna reroutes care plans to save care managers time and effort — while delivering personalized care to members.

  • Keep in touch with flexibility

    Let members engage by phone, video, or text in the Laguna member or caregiver apps, where everyone can keep up with care plans easily.

  • Boost clinical adherence, even when life happens

    Dynamic, AI-powered care management helps members stay on top of their care plan. Better outcomes mean healthier members — and more fulfilled care managers.

Benefits

Designed for member-centric care

From health plans, employers, and integrated-delivery networks, Laguna’s contextual care technology helps manage costs and improve productivity.

Manage costs and improve productivity
  • Employers

    Help employees at a time of tremendous need, so they can return to work with confidence

  • Health Plans

    Deliver scalable, effective, and complex care with seamless implementation

  • Integrated Delivery Networks

    Provide contextual care at scale beyond the four walls of the hospital

Research

Rooted in research and data from inception

Partnering with doctors and medical experts, Laguna is built on rigorous research investigating the issues facing healthcare today.

Loved by members and care managers alike

CSAT SCORE

4.9/5

Proven customer satisfaction

nps

70

Average NPS in healthcare: 20

LOVED BY MEMBERS

My mom absolutely needs support and Laguna really did help her. It’s been extremely difficult on my sister and I’m grateful for Laguna’s help.

Laguna Member

Chicago
TRUSTED BY EXPERTS

Evidence-based interventions have demonstrated that as much as 50% of readmissions are preventable. Laguna combines actuarial insights with proven interventions to ensure optimal recovery. They have the data that shows it’s possible to affordably lower readmissions and shorten periods of disability.

Prof. Ian Duncan

President Santa Barbara Actuaries , PhD FSA FIA FCIA FCA CSPA MAAA

Let’s transform healthcare together

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