Laguna Health - Contextual Care Management, Powered by AI

Impact

Proven to help care managers thrive

Enable clinical and non-clinical staff to scale their member engagement and impact, while delivering better care and lowering costs.

50

Cost savings in randomized clinical trial with 400+ patients (2021)
4600

Laguna’s cost savings in the first month
10

Productivity increase compared with traditional care management

Solution

Technology that transforms care management

Built on a proven contextual care model, Laguna’s AI engine integrates medical plans with social, behavioral, and emotional factors to help members recover and thrive.

Eliminate time-consuming work

Natural Language Processing (NLP) transcribes and analyzes member communications automatically, capturing every important detail.

Uncover barriers and red flags instantly

Laguna’s AI-powered Care Engine identifies contextual barriers and medical red flags, so care managers can focus where it’s needed.

Adapt care plans to life context

When new barriers arise, Laguna reroutes care plans to save care managers time and effort — while delivering personalized care to members.

Keep in touch with flexibility

Let members engage by phone, video, or text in the Laguna member or caregiver apps, where everyone can keep up with care plans easily.

Boost clinical adherence, even when life happens

Dynamic, AI-powered care management helps members stay on top of their care plan. Better outcomes mean healthier members — and more fulfilled care managers.

Benefits

Designed for member-centric care

From health plans, employers, and integrated-delivery networks, Laguna’s contextual care technology helps manage costs and improve productivity.

Manage costs and improve productivity

Employers

Help employees at a time of tremendous need, so they can return to work with confidence
Health Plans

Deliver scalable, effective, and complex care with seamless implementation
Integrated Delivery Networks

Provide contextual care at scale beyond the four walls of the hospital

Loved by members and care managers alike

CSAT SCORE

4.9/5

Proven customer satisfaction

nps

70

Average NPS in healthcare: 20

LOVED BY MEMBERS

My mom absolutely needs support and Laguna really did help her. It’s been extremely difficult on my sister and I’m grateful for Laguna’s help.

Laguna Member

Chicago

TRUSTED BY EXPERTS

Evidence-based interventions have demonstrated that as much as 50% of readmissions are preventable. Laguna combines actuarial insights with proven interventions to ensure optimal recovery. They have the data that shows it’s possible to affordably lower readmissions and shorten periods of disability.