We help care teams practice at the top of the license by efficiently addressing the needs of their members.
We do that by leveraging conversational AI, to get the most out of every interaction.
Making Care More Human 💜
About Us
We share a simple yet profound goal:
to move the world in a slightly better direction.
Our journey began with a group of tech and healthcare pros, passionate about solving care transitions. Today, we've amplified our impact by empowering care teams with Conversational Care Intelligence.
The opportunity is vast and exciting and we’re here for it—every one of us.
Our Values
Love to learn
Not unlike our customers, we’re on a lifelong quest to learn. We need it to flourish.
Solve with creativity
Find the best practice and apply it to a problem. If there isn’t one, create something new.
Keep it real
We value respectful, trusting, and honest communication. We thrive on feedback to grow.
Achieve more together
We face big challenges and we want to go far. We know if you want to go far, go together.
Care Deeply
We started Laguna because we care deeply about people—our team, our customers, and their members. We attract others who share the same level of deep care in their work and lives.
Our Journey
From COVID to the proliferation of conversational AI, our journey has been marked by extraordinary events. We’ve evolved our offering to shape our vision for the future. We believe that technology should be harnessed to tackle our biggest challenges for the betterment of humankind.
2020
Laguna is born
Long time friends and colleagues, Yael and Yoni found themselves coming together at just the right moment, aligned by a mutual passion for applying their talents to improving healthcare. With the increase in telemedicine and digital channels, they saw a timely opportunity to radically improve care transitions.
2021
We invest in clinical research & actuarial validation
From the very beginning we believed in the importance of clinically rigorous, data-driven validation. We partnered with Santa Barbara Actuaries, Northshore, Mayo Clinic, Pasco / Havarti Actuaries, and published in multiple peer-reviewed journals. The results exceeded expectations.
2022
We partner with Elevance (formerly Anthem)
As a winner of the UCSF Rosenman ADAPT program, Laguna partners with Elevance Health. Working with the national accounts care management team we were able to drive higher efficiency, better outcomes, and an exceptional experience for members and care teams.
2022
Series A fuels Conversational Care Intelligence
Even before the proliferation of GenAI , Laguna was training models to identify individual determinants of health to generate dynamic pathways. Partnering with HC9 and SemperVirens accelerated our progress and set us up to be leaders in Conversational Care Intelligence.
2024
We deploy our AI companion with a major US health plan
With our strong actuarial foundation and experience working with payers, we tailored our offering to our customers’ workflows while minimizing integration to deliver out-of-the-box value. The Laguna Companion, coupled with our customers’ quest for efficiency created the perfect storm...