Spend your time on people, not paperwork
Empower your team to do what they do best—care for people. Laguna Companion automates documentation, identifies member needs, suggests actions, and more. Your team should apply their top-of-license expertise to communicating and problem solving. Let us handle the other stuff.
Seamless workflow
Browser extension sits on top of your existing systems and workflows, allowing your team to get up and running with minimal disruption.
AI updated whole-person view
Pre-call prep and post-call tasks made simple with easy to digest member profiles, updated automatically during member calls.
Continuous improvement
Provide individualized feedback on what’s working well and where to improve during and after every call.
A companion to your existing workflow
Empower your team with minimal change to their workflow using Laguna’s intuitive cloud-based extension. Companion sits on top of their existing tools to help streamline documentation and provide insight to enhance care.
Stronger engagement from the first interaction
Build trust from the very first conversation with insights that help care managers understand member issues. Receive real-time prompts for individual factors that could impact health outcomes, ensuring proactive and personalized care.
Tailored, objective feedback on every call
It's impossible for team leaders to help with every member interaction. With AI, care managers receive real-time encouragement and post-call feedback for every interaction, resulting in improved performance and greater satisfaction among team members.
Flexible configuration to fit your organization
Each organization is unique, that’s why we’ve built features that can be configured to incorporate your formats, methodologies, and goals.
Key features
Real-time insights
Guidance to help steer conversations while live on calls
Whole-person view
A place for real-time insights and care manager captured notes during calls
SmartPad
Continuously updated, easily digestible view of each individual
Individual Factors
AI identified information helps you identify and understand individual needs
Live encouragement
Consistent positive feedback to improve job satisfaction
Post-call summaries
AI generated summaries, tailored to your system to save your team time
Get in touch
Let’s talk about how Laguna can Elevate Your Care 💜 Team
